Dear Bill:

Vicki and I want to thank you for your exceptional work on our Lakeshore Drive home.

First, your work ethic was remarkable.  Throughout the project, you were the contractor who was on the job on Saturdays and on holidays never wanting to be the one to hold up construction.

Second, the quality of your work was very high.  You were very conscientious about how the finished product looked and, when not satisfied, did not stop until the high standard you set was achieved.

Third, you and your co-workers were good communicators.  As a result, we knew when and how the work woould be completed.  Further, you became a valuable resource to us as we evaluated finishing options.

Finally, your pricing was very fair.  Importantly, as we completed the project, you did not “nickel and dime” us with charges for extra work.  You simply took care of the final punch list details.

We recognize that our home was a large project with over 6,000 square feet of space as well as a complicated job with a number of finishes (including the unique challenges of our theater).  There is no doubt that you made an important contribution to our beautiful home with your skilled work and friendly demeanor.  Again, thank you very much.

Sincerely,

Sam Wanner